Last Updated: February 9, 2026

Thank you for purchasing products/services from https://majesticthemes.com/. We want you to be satisfied with your purchase. This Refund Policy explains terms and processes for refunds.

1. Eligibility for Refunds

Refunds are granted only in the following cases:

a. Defective or Non-Working Products

If the theme or product is materially defective and we cannot correct the issue in a reasonable timeframe.

b. Duplicate Purchases

If you accidentally purchased the same item more than once.

c. Order Errors

If our system charged you incorrectly, we will correct and refund the difference.

2. Non-Refundable Situations

We do not offer refunds for:

  • Change of mind or preference
  • Misuse or third-party incompatibilities
  • Customization work already started
  • Products that have been downloaded and activated without reported issues

3. Downloadable Items

Because digital goods cannot be returned once delivered, refunds are only considered under conditions listed in Section 1.

Envato products displayed on this website are not handled on this website with respect to refunds and related issues. You need to contact envato for that.

4. How to Request a Refund

To request a refund, please:

  1. Send an email using contact us page
  2. Include:
    • Order number
    • Purchase date
    • Reason for refund
    • Supporting evidence (screenshots if applicable)

We will respond within 3 business days.

5. Refund Processing

If approved:

  • Refund will be issued to your original payment method
  • It may take up to 10 business days for the payment provider to reflect the refund

6. Cancellation

If you cancel a subscription before renewal, you may not be charged again, but previous payments are non-refundable unless qualifying under Section 1.

7. Contact Information

Questions about refunds can be sent to us using contact page.